23bajeevip Privacy Policy

23bajeevip uses the information collected about you for the following purposes:

Account Management and Service Delivery

Personal information is used to create, verify, and maintain your account. This information is also needed to process transactions, provide bonuses and rewards, and ensure VIP benefits.

Security and Fraud Prevention

We analyse your information to detect and prevent fraudulent activity, ensure account security, and block unauthorised access. Your financial information is kept safe using SSL encryption and advanced security technology.

Fulfilling Legal Obligations

Your information is stored and used to ensure responsible gaming, comply with anti-money laundering (AML) policies, and meet applicable legal obligations.

Improving Customer Service

Your information and communication records are used to resolve your issues, answer your questions, and improve the overall user experience.

Personalised Experience

Relevant promotions, offers, and game recommendations are provided based on your gaming preferences and habits. However, you can opt out of such communications at any time.

Analytics and Development

Anonymous statistical data is used to analyse website performance, plan new features, and improve the overall quality of the platform.

23bajeevip uses various types of cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience using the site.

Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, save language preferences, and manage security processes. These cookies cannot be declined, as the site will not function properly without them.

Functionality Cookies

These cookies remember your preferences and settings, such as your preferred game categories, display settings, and user preferences. This makes your next visit more convenient.

Analytical Cookies

These cookies collect anonymous information about how the site is used, which helps us understand which pages users visit most and where problems may occur. This information does not identify you personally.

Cookie Control

You can delete or block cookies at any time by going to your browser settings. Please note that blocking essential cookies may disrupt some important functions of the site.

23bajeevip does not sell your personal information or transfer it improperly to third parties. However, information may be shared in the following specific circumstances:

Service Provider Partners

Limited information is shared with trusted third parties to provide core services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical infrastructure, and customer support. These partners are obligated to comply with our privacy standards.

Game Software Providers

Game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive the minimum information needed to operate their games. This information is used to ensure game fairness and security.

Legal Authorities

Information may be shared with relevant authorities if required by applicable law or court order, or in connection with the investigation of fraud, money laundering, or other unlawful activity.

Business Transfer

If there is any change in the ownership or operation of 23bajeevip, your information may be transferred to the new owner. However, the standards of this privacy policy will still apply in that case.

Outside the situations listed above, 23bajeevip will not transfer any information about you to any third party. We never sell your information to marketing companies or data brokers.

Protecting your information is our highest priority. 23bajeevip uses industry-standard security technology and practices to keep your information safe:

• SSL/TLS Encryption: All communication between your browser and our servers is protected by 256-bit SSL encryption.
• Data Storage Encryption: Stored sensitive data, particularly passwords and financial information, is stored using strong hashing and encryption methods.
• Two-Factor Authentication: A two-factor authentication system for additional account security.
• Security Audits: Potential risks are identified and addressed through regular security audits and vulnerability assessments.
• Access Controls: Only authorised staff can access your information, and they operate under strict confidentiality rules.
• Firewall and Intrusion Detection: Advanced firewall systems and real-time intrusion detection systems.
• Secure Data Centres: Information is stored in secure data centres with physical security measures.

Even so, no method of transmitting information over the internet or storing it electronically is one hundred percent secure. Even though we use industry-standard protections, we cannot guarantee absolute security. You should therefore also stay vigilant about protecting your own information — use a strong password and do not share it with anyone.

23bajeevip stores your information only for as long as necessary. The retention period is determined based on the following factors:

Active Account

All your information is retained for as long as your account remains active. Gaming history, transaction records, and account information are essential for providing the service.

After Account Closure

Even after an account is closed, certain information is retained for a period of time to fulfil legal and regulatory obligations. In particular, financial transaction records and identity verification documents are retained in accordance with the relevant regulations.

Data Deletion Policy

When the defined retention period ends or when there is no legal obligation to keep the data, your information is deleted by secure methods. Information is also deleted from backup systems according to a set schedule.

You have the following rights regarding your personal information:

Right to Access Information

You may ask 23bajeevip at any time what information we hold about you. We will provide the information within a reasonable time after receiving such a request.

Right to Correct Information

If there is any inaccuracy or incompleteness in your information, you may request that it be corrected or updated. Some information can be changed directly in account settings.

Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

Right to Object to Processing

You may object to your information being used for marketing communications or profiling purposes. We will act on such a request without delay upon receiving it.

Right to Data Portability

You may request your information in a structured, commonly used format so that it can be used elsewhere if needed.

To exercise these rights, contact our support team via live chat or email. We will respond to your request as soon as possible and within no more than 30 days.

23bajeevip provides services only to those aged 21 or above. We take a firm stance against the participation of minors.

Age verification is mandatory during the registration process. We do not intentionally collect information from anyone under the age of 21. If we become aware that a user is a minor, that account will be closed immediately and the relevant information will be deleted.

If you believe that a minor is using our platform, please notify our support team immediately.

23bajeevip may update this privacy policy from time to time. Changes may arise due to service improvements, legal changes, or business requirements.

Notice of Changes

For important changes, we will send a notification to your registered email or post a notice on the site. For minor changes, the "Last Updated" date at the top of the page will be updated.

Continued Use After Changes

If you continue to use the platform after an updated privacy policy is published, you are considered to have agreed to the new terms. If you do not agree to the new policy, contact us to close your account.

Policy History

If you wish to view the privacy policy of a previous version, please contact our support team. We are able to provide a copy of the previous policy.